Return and Refund Policy

At Maryland Notaries in Action, we stand by the quality of our products and services. We are a grassroots organization dedicated to creating awareness and driving positive change within the notary community.

To support our mission, we operate using a made-to-order business model to sell our physical products, meaning we don’t hold inventory. Instead, we work with trusted production partners to create items as our customers place orders. This approach allows us to maintain high quality and keep costs manageable, ensuring that more of your contributions can be directed toward our efforts to empower notaries in Maryland.

Your purchase helps fund our work, including raising awareness among notaries, collaborating with professional partners such as attorneys, lobbyists, and industry experts, who can help us advocate for meaningful legislative changes to benefit notaries across the state. Every contribution makes a difference in ensuring notaries’ voices are heard effectively through laws and regulations.

How to Request a Refund or Replacement

Contact us at [email protected] to report any issues with your order. Please include:
• Your order number.
• A description of the defect or damage.
• Photos of the item showing the issue, if applicable.

Once your request is reviewed and approved, we will:
• Issue a refund to your original method of payment within 7-10 business days, OR
• Send you a replacement item promptly.

Non-Refundable Items

We regret that certain items are non-refundable, including:
• Gift cards.
• Downloadable digital products.
• Personal care items (e.g., face masks).

Additional Information

We are committed to your satisfaction. If your order does not arrive or arrives damaged or with a defect, we’ll happily provide a refund or issue you a replacement. There’s no need to return the defective item—your support means too much to us to add any inconvenience.

However, because each product is custom-made to order, we are unable to offer refunds or exchanges for reasons unrelated to a failure to arrive, defects, or damage.

If you have questions about our refund policy or need further assistance, please contact us:

Email: [email protected]

Address: 6200 Baltimore Ave. Ste 300-1011, Riverdale, MD 20737

Thank you for supporting Maryland Notaries in Action. Your purchase isn’t just a transaction; it’s an investment in the notary community’s future. Together, we’re stamping out challenges and creating impactful change.

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